Contact officers are a valuable first point of contact for staff who have concerns about bullying and harassment at work. They offer advice to colleagues with a view to resolving the issue for themselves.
Contact officers play a key role in preventing harassment and bullying issues escalating into formal complaints, investigations and costly legal processes.
During this program you will increase your knowledge of:
This course is suited to staff members who have been appointed as a contact officer.
This course is part of the Contact officer pathway designed to help contact officers successfully implement their role and actively contribute to the organisation's commitment to a respectful, equal opportunity workplace. The pathway also includes Contact officer refresher training.
Request an on-site training quote for Contact officer training
This program can be customised to your needs and delivered on-site.