Advocacy and Representation Skills in the Fair Work Commission

Health, safety and wellbeing
Develop the skills to protect and represent your business at a Fair Work Commission hearing.

Claims are on the rise and almost every business will face either the risk or reality of a claim at some stage. Having a thorough understanding of Commission processes can add an extra level of confidence when you represent and advocate for your business at a hearing.

Our experienced consultants have appeared in the Fair Work Commission (FWC) over 500 times and can take the stress out of a claim. During this practical program, our consultants will share their secrets and experience to help you put your best foot forward in defending claims.


One day

Learning outcomes

During this program you will increase your knowledge of:

  • the type of claims the FWC deals with
  • how to prepare for a hearing
  • styles of advocacy
  • ‘reading’ the matter as it unfolds and responding accordingly
  • how you can best defend your business and keep costs down
  • how to prepare for cross examination
  • how to prepare witnesses
  • common issues


This course is for lawyers, business managers, in-house representatives or HR professionals who are familiar with how to respond to claims but want to develop their representation skills.

Learning pathway

This course is part of the Employee relations pathway, which raises awareness of employment law and gives you strategies and advice to help ensure your organisation meets its workplace responsibilities. The pathway also includes:

Investigations in the Workplace

  • Responding to Fair Work Commission claims

Employment law - a practical perspective

Contact us

For general enquires about training, enrolments and coaching, contact us by phone or online.

03 8662 5333

Online enquiries

Sign up for our Training newsletter

Get information on upcoming courses and training opportunities from the Victorian Chamber

Sign up
On-site Quote Request

This program can be customised to your needs and delivered on-site.

Request information