Improve your self-awareness and communication skills so you can be more assertive at work and fulfil your professional goals. By learning to deal with others more effectively and negotiate better outcomes in confrontational or tense scenarios you will take greater control of your professional and personal life.
During this program you will increase your knowledge of:
- The key elements of assertive behaviour
- How to apply assertive behaviour techniques
- Strategies on how to be a better communicator
This course is suited to anyone looking to enhance their communication and negotiation skills at work or in everyday life.