Negotiating Effectively

Personal effectiveness
Gain the skills and knowledge to negotiate successful outcomes with both internal and external customers.

In business it's important to be able to confidently negotiate in order to achieve the best results.

This highly interactive workshop will give you the skills and knowledge to negotiate successful outcomes with both internal and external customers.

Duration

One day

Learning outcomes

During this program you will increase your understanding of how to:

  • Acknowledge the results of successful negotiation
  • Gain insight into the appropriate style to be used to match the situation
  • Establish steps in negotiating resolutions of conflicts of interest
  • Prepare for negotiation
  • Listen, ask questions and use silence when negotiating
  • Have an increased awareness of the need to diagnose the other party's goal
  • Secure agreements that last
  • Gain knowledge on persuasion strategies

Participants

Any manager, team leaders or team member who is required to negotiate effectively as part of their role.

Melbourne 24 Apr
Venue

VCCI, Level 2, 150 Collins Street

Melbourne VIC 3000

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Session Timings

Wed 24 Apr 9:00am to 4:30pm

Ticket Type
Member
Non Member

Standard

$530.00 (no GST)

$630.00 (no GST)

Register
Melbourne 21 Jun
Venue

VCCI, Level 2, 150 Collins Street

Melbourne VIC 3000

View Map
Session Timings

Fri 21 Jun 9:00am to 4:30pm

Ticket Type
Member
Non Member

Standard

$530.00 (no GST)

$630.00 (no GST)

Register
Contact us

For general enquires about training, enrolments and coaching, contact us by phone or online.

03 8662 5333

Online enquiries

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On-site Quote Request

This program can be customised to your needs and delivered on-site.

Request information